Operations Manager – CQC

We are supporting a specialist provider based in Sunderland with their permanent recruitment. We are currently looking for a Operations Manager to work within a supported living / residential setting to provide support to adults with learning disabilities and physical disabilities.

Previous experienceas a Registered Service Manager is desirable and you must have or be working towards your NVQ Level 5.

Alongside countless benefits and progression opportunities, our client is paying between £54,000 – £59,000 per year.

As a Operations Manager your responsibilities will include:

  • Ensure each adult has a care plan which reflects their emotional, care, social, and cultural needs.
  • Play a key role in all external audits.
  • Build relationships with parents, carers and other professionals to strengthen the support available for each service user.
  • Mange budgets effectively and in line with company policy.
  • Ensure staffing levels and competencies meet the requirements of the home and its residents.
  • Ensure new staff receive an induction and that each member of staff has a personal development plan.
  • Maintain up-to-date knowledge of the statutory and procedural framework for residential care and communicate this to the wider team.
  • Overall responsibility for the service and the main point of contact for third-party organisations and governing bodies.

Our client is offering a whole range of benefits, including:

  • Cycle to work scheme.
  • Learning and development opportunities.
  • Career progression opportunities.
  • Generous annual leave entitlement.
  • Health benefits package.

To take the next step in your career, apply today for a conversation with our Residential specialist Tom Lane.

Not for you? Refer your friends and family and as our way of saying thank you, we will give you a referral bonus.

REF: 2214

Job Features

Job Category

Adult Residential

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